The whole process includes 6 stagesas listed below: 1. Requirement Analysis – Complete a customization request form (functions/dimensions/load capacity/usage scenarios). 2. Design Proposal – Provide 3D drawings, material list, and quotation within 48 hours. 3. Sample Confirmation – Support 1:1 functional sample production (10-15 days). 4. Mass Production – Full-process monitoring with key-stage inspections. 5. Quality Inspection – 12 performance tests compliant with ISO9001 standards. 6. Logistics Delivery – Offer EXW/FOB/DDP shipping terms options.
What is the Minimum Order Quantity (MOQ)?
Standard products: 50 units minimum. Full-customized products: 100 units minimum. Note: For startup customers, we offer a "small quantity for trial order" solution (20 units minimum) sharing mold costs to reduce initial costs.
How to ensure product quality?
Triple quality assurance system: Material Sources: Q235B steel tubes/plates: Shanghai Baosteel Group Corporation Seamless tubes: Jiangsu Kairun PVC/PU particles: Chi Mei Corporation (Taiwan) PVC leather: Jiangsu Baofa Process Control: Double inspections at each production stage (production line + independent QC team). Testing Items: Alcohol abrasion test, Adhesion Test, salt spray test, thickness test, push-pull force test, tensile test, drop test, static pressure test, endurance load test, functional test, stacking test.
What is the lead time?
Standard products: 15-40 days. Fully customized products: 30-45 days (including sample confirmation time).
Any International Certification provided?
We assist customers in applying for required certifications.
How are shipping costs and tariffs calculated?
We offer 3 solutions: EXW – Customer arrange shipping independently. FOB – Includes local charge and provides optimal freight forwarder resources. DDP – Door-to-door delivery with tariffs included (requires destination HS code).
How do you protect our design patents?
We commit to: Signing a Non-Disclosure Agreement (NDA) (legal versions in Chinese and English). Independent production workshop to process customized orders.
What after-sales service is available?
Warranty: Equipment frames: 5 years. Leather products: 6 months. Weighted products: 6 months. Quick response: 24-hour technical guidance (including video support). Upgrade service: Free provision of structural optimization scheme iteration.
What payment terms are available?
Flexible payment methods: 30% deposit + 70% balance against bill of lading copy (standard terms). LC at Sight. Installment payment (negotiable for orders over one million dollars).
Factory Advantages
✓ 14 years of expertise, serving 30+ international brands.
✓ In-house manufacturing, painting, and testing workshops, reducing 30% development costs.
✓ Standardized production lines with a daily capacity of 1,000 units.
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